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Privacy Policy for SKERPIOENSOUS

Last Updated: January 12, 2026

At SKERPIOENSOUS, we value your trust. This Privacy Policy explains how we collect, use, and protect your personal information. We only collect what we need to get our products to you, and we never sell your data.

  1. Information We Collect

To fulfil your order and provide customer support, we collect:

  • Contact Details: Name and email address.
  • Shipping Information: Physical delivery address and phone number.
  • Payment Information: Processed securely through third-party gateways (we do not store your full payment details).
  1. How We Use Your Data

We use your information strictly for:

  • Order Fulfilment: Shipping your SKERPIOENSOUS products to you.
  • Communication: Sending order confirmations, tracking updates, or responding to support inquiries.
  1. POPIA Compliance (South Africa)

In accordance with the Protection of Personal Information Act (POPIA), SKERPIOENSOUS is committed to:

  • Accountability: Processing your personal information lawfully and transparently.
  • Purpose Specification: Data is collected solely for order fulfilment and direct communication regarding your purchase.
  • Information Quality: Taking reasonable steps to ensure your data is accurate and updated.
  1. GDPR Compliance (International/EU)

For our customers within the European Union, we comply with the General Data Protection Regulation (GDPR). Your rights include:

  • Right to Access & Portability: You may request a copy of the personal data we hold.
  • Right to Erasure: You may request that we delete your data once an order is finalized and legal retention periods have passed.
  • Legal Basis: We process data based on Contractual Necessity (to deliver your order).
  1. Data Sharing and Security
  • No Selling or Trading: We do not sell, rent, or trade your personal information with third parties.
  • Essential Service Providers: We only share shipping details with trusted courier partners to ensure delivery.
  • Security: We use industry-standard encryption (SSL) to protect your information during transmission.
  1. Contact Us

If you have any questions regarding this policy, please contact us at:

SKERPIOENSOUS Support

Email: info@skerpioensous.com

Address: 413 Frank Road, Die Wilgers, Pretoria, 0081